Privacy Policy
Last updated: October 2026
This website (“we”, “us”, “our”) is an independent visitor guide that refers bookings to GetYourGuide as an affiliate. This page explains how we handle your personal data.
Important: Data Processing
Booking data (name, payment details, contact info) is collected and processed by GetYourGuide, not by this website. When you make a booking, you are providing your information directly to GetYourGuide under their privacy policy.
Please review: GetYourGuide Privacy Policy
Information We Collect
This website collects minimal information:
- Contact form data: If you email us directly, we collect your email address and message content to respond to your inquiry.
- Server logs: Our hosting provider records standard access logs (IP address, requested page, browser type) for security and operational purposes.
We do not run analytics or advertising trackers of our own, and we do not collect, store, or process:
- Payment information
- Booking details
- Passport or ID numbers
- Precise location data
How We Use Your Information
- To respond to customer service inquiries sent via email
- To keep the website secure and operating
Cookies
This website sets no cookies of its own. The embedded GetYourGuide booking widget and any GetYourGuide links you follow are governed by GetYourGuide’s own cookie and privacy policies.
You can disable cookies in your browser settings. This may affect the booking widget.
Third-Party Services
- GetYourGuide: Processes all booking transactions and serves the booking widget. Review their privacy policy.
- Netlify: Hosts this website and keeps the server logs described above. Review their privacy policy.
Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
For booking data: Contact GetYourGuide customer service.
For website contact data: Email us at info@whitelotustourthailand.com.
Data Retention
- Email correspondence: Retained for 2 years or until deletion requested
- Server logs: Retained by the hosting provider for its standard period
Children’s Privacy
This website does not knowingly collect data from children under 16. Bookings must be made by adults.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated “Last updated” date.
Contact
For privacy questions about this website: info@whitelotustourthailand.com
For booking data questions: Contact GetYourGuide via your booking confirmation email.